Recent Discussions
DVR 'resume' feature
In the past I have been able to begin watching a show on one TV then move to another location and complete watching the show from the other TV by selecting "resume" on the recording. Lately this feature is seldom available and the only way I can NOW move from living room to bed room (for example) to finish watching a baseball game is to make a note of where the game is at time wize then fast forward to that point to continue watching. Why is the resume feature no longer available? FOLLOW UP QUESTION: iS THIS REALLY THE BEST YOU CAN DO FOR NEARLY 250.00 PER MONTH?High Cost to Replace a MiniBox - $ 255
Fact: Minibox allows Cox to limit pirated cable and charge for each TV hookup. Also, includes added revenue stream. Just inquired as to the cost to replace in the event it is lost, stolen or broken - $255 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So the customer rents for countless months, essentially paying to it over time, and then has to pay full price in the event of a mishap. And you wonder why customers hate Cox. AT&T is no better, but will take advantage of their service rebates after 2 yr contract expires.
Changing cable box
I recently had cox cable installed, I was ready surprised when I saw thecable boxes they installed. They were the ugliest boxes I have ever seen but I honestly could get past the ugly and very old look of the boxes. The problem is that they reboot all the time, some channels never work and channels I don't have appear on my channel list making it confusing to find out which channels I can look at. I have the Scientific Atlanta CSH824H. I've seen that many people have issues with these boxes, I was just wondering if cox does not have any other more updated box? When I log into my account above the model of my cable box appears another box image which is apparently the Cisco 8742HDC. Can Cox provide that box? Scientific Atlanta - CSH824HAll Digital Conversion
I was under the impression that if I had a digital television that I would be able to get digital stations on the television without having to have a "BOX" of any kind? I read the information about the "MINI BOX" and decided that I would not need it for my digital television. My interpretation was that if you had an old analog television you would need the mini box. Did I misunderstand what this conversion really meant?
Tivo dual tuner won’t work with digital?
I’m trying to set up my Series 2 dual tuner Tivo (yes, it’s old but I have a lifetime subscription) with the mini box. Tivo said it won’t work with the mini box so they said get a digital transport adapter. Now I’m reading links Tivo support sent me and it seems there’s no way to set up my dual tuner - when all channels are digital, it will only work as a single tuner. Does anyone have any experience with this?Cable Card
I recently moved from NJ to Las Vegas, and I am trying to get my cable card activated, so I called Cox technical support. Seems the tech support team was unaware of what I am talking about. I tried to explain that with Windows Media Center, you can use a cable card with a tuner in the computer to watch live TV. BTW, I am using Ceton InfinTV 6 tuner with Media Center. In order for this setup to work you need to provide the following information (4 items) to Cox, or your local cable provider CableCard Serial number CableCard ID Host ID Data The tech support that I spoke to on Saturday July 30th at 1PM told me, after talking to her supervisor that either Cox does not support cable cards at all and that I needed to resolve this with a 3rd party vendor? Is thee anyone on this forum that can suggest a path for me to have my cable card activated? PS I was able to get the card activated in seconds using Verizon FIOS.
Minibox Effectively Precludes Recording by Customer-Owned DVR
When Cox went all-digital, I lost the ability to record the shows I want to watch on my own device. Three years ago, my monolithic "cable-ready" JVC CRT television died. I replaced it with a $1000 Panasonic Viera TC-L47E50 Smart TV which enabled me to watch true HD. I also upgraded from recording shows on my trusty Thomson ProScan PSVR70 VCR to a $350 Magnavox MDR537H DVR/DVD player with both analog and digital tuners and 500-GB hard disk so that I could record the HD shows in HD resolution. I never needed a set-top box, simply plugging the coax cable into my TV and recording device. All worked just fine: I was able to record the shows I wanted to watch, and watch them when I wanted to, at an amortized cost of $10/month (and falling). That is, I was able to do so until Cox went digital. With the unwelcome appearance of the so-called Minibox, I've lost that capability. Now, as others with the same equipment have posted to the Cox forums, it is impossible to schedule the Minibox-connected (via coax cable) DVR to record shows due to the Minibox's incompatibility with the DVR. The Minibox simply cannot switch channels in accordance with the scheduling function of the DVR. And as others, and Cox, have posted, it can only record the last channel to which the Minibox was set. The resulting quality for playback is terrible. This "workaround' simply is not a practical, valid solution. It is wholly, totally and completely unacceptable. As another customer posted, this situation constitutes breach of contract since I signed a 2-year agreement with Cox stating that I would pay a rate and they would provide me with TV -- the same TV I'd been receiving, in its (then) current form, with its current capabilities. But beyond this breaking their promise of service, "what is the remedy?" -- as same customer demanded -- since digital with encryption is a done deal. If I'd known that this was what was in store for me in the near future, I never would have signed a long-term agreement with Cox. So I've learned my lesson here. With its myopic digital implementation (really: did anyone at Cox, when planning its digital rollout, consider customers who record using their own devices? I was surprised to find from postings to Cox forums that many customers were still recording shows with tape-based VHS VCRs! These customers are similarly out of luck), Cox has effectively stripped me and other customers of our own capacity to record and play back programs we want to watch. Further, by forcing use of the Minibox, I cannot use all the wonderful features built into the $1000 Panasonic Viera SmartTV since the TV's native functionality is only accessible via the TV's remote, not the MInibox's remote. The reason I use a cable TV company is because I have no other cheaper alternative. Because of my neighborhood's topography, I cannot receive over-the-air high definition (OTA HD) transmissions of local or broadcast channels which carry the shows I want to record and watch. The only other non-satellite provider in my area is Verizon, but they definitely don't support customer-owned DVRs. I haven't investigated satellite-based options yet, but maybe I'll have to. Okay, Cox: I need to be able to record the shows I want to watch in an unattended automated manner for playback. So what are my solutions, Cox? I'm sure I can rent a DVR from you -- so how much more is that going to cost me? What are the other alternatives? Can I purchase a DVR from a vendor like cableboxandmodem.com and use a cablecard? How much is the cablecard rental? Would this latter approach enable me to ditch the minibox? There was a time -- during my life, even -- when one could purchase a decent color TV for $150, plug in the power cable, throw up the antennae, and you got TV! A VCR could be had for another $100, and you didn't need a PhD in electrical engineering to connect it to the TV to record and playback your favorite programs whenever you wanted. After the initial layout, the price was what a kWhr of electricity cost for as long as you watched the TV. Forcing people to pay for what was free is a recipe for alienating, and losing, customers.Missing Channels with Mini Box
I just installed my mini box on Saturday, and it seemed to be working fine. I was able to access all the channels I could when the cable plugged straight into my TV. By Sunday, however, it only allows me to view a handful of channels. For example, the lowest channels I can view (and that show up on my channel guide) are 11, 17, 21, 22 and 77. So I have no access to CBS, ABC, NBC, FOX, etc. I tried scanning for channels several times with no difference. I also had the box check itself for issues, but that came back fine. I even tried unplugging the box. I don't understand why it was fine yesterday, but now I can only access a few channels. I've noticed some people have had issues with the higher channels, but I have not seen anything yet about not having access to the channels under 20. Any help would be appreciated.
