jsuncha
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Re: Customer Service lied and to did the tech
I pulled up our "Data Usage Meter". Data plan" 1280 GB Service: Internet Essential Classic --------------------------------------------------------- My bill run down: Internet $55.99 Telephone $10.98 (with anonymous call rejection $.99) - whatever that is. Taxes, Fees & Surcharges $6.342Views0likes0CommentsRe: Customer Service lied and to did the tech
Yes, it had both coaxial cable and connected to a phone jack. We were told we couldn't get away from having a land line. We just never got an actual home phone to use, because we have cell phones. When you say "how many pieces of equipment do you have in your house?" I do not know if you are referring Cox equipment or the the equipment that we own. So I will answer itin many ways as I can to be sure I cover all bases. We only have one piece of Cox equipment that was just installed they day before yesterday. We also have a Netgear router, now sitting in a cabinet. We haven't been pay a rental fee?? That is good to know! Thank you, Bruce! Cox's equipment is antiquated. Why haven't they updated to fiber optics? Is it because it will cost more money than it's worth? I guess if they did update, they would pass the cost to the customers by increasing the fees.2Views0likes4Comments