Customer Service lied and to did the tech
Our internet went out during our last big storm in Edmond. My son and I were trying to get our router to work. We have a desk top computer so we have a router that is about 10 years old. My husband c...
Forum Discussion
The term "grandfathered" was verbiage the customer service person used, she said we were "grandfathered in". The Panoramic did bust our grandfathered price.
So essentially the Tech giving us the Panoramic, pretty much ruined it for us?
Send an email to cox.help@cox.com with your full name and complete address.
Start from the beginning and ask "why did my bill increase $X?" A rental fee is not $50 per month.
Started the e-mail while you and I have been messaging 😃
Keep updating us.
Will do Bruce! You've been a totally awesome!
