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It's just about a month since Cox updated my Tuning Adapters with the new dual frequency adapters. In the last 30 or so days, it has rebooted twice, for a very short period of time and did not trigger the "tuning adapter not connected" on the TiVo. Other than that, it has worked flawlessly. I would imagine TiVo will be releasing the new adapters sometime in 2023 subject to availability. They have not been in touch with me to see if I have had any issues but did give me the email address of the person in charge of the issue to report any problems which I have yet to have to do.
For those who asked I am in the Phoenix Metro area and the Chandler facility.
I just get a replacement tuning adapter (Mesa AZ), and it's just been flashing for hours. I was having the same constant reboot - connect/disconnect issue, and they gave me the exact same model (STA1520) as a replacement. Is there something to tell someone to address the issue and perhaps give me the right equipment? The call to technical support told me to go to the store and get a new tuning adapter, but they didn't seem to have any understanding that there was any issue.
Youneed to get one ofthe newer split frequency TA's that work very well. I have had mine for several months and it has rebooted twice in that time. Good luck in communicating with a rep on the phone as they either do not know about these new boxes or are not supposed to talk about them until they are ready for a full roll out.
About 2 weeks ago I was informed there had been a "glitch" discovered with, I believe, one of the units being "tested" and Cox was trying to resolve that issue before rolling out the newer TA's to those who have been experiencing the issue with their Tivo Boxes and the STA 1520 not playing nice with each other. I remain as frustrated as everyone else dealing with this problem for a year or longer.