I'm in Scottsdale and have been struggling with Tuning Adaptor issues for almost a year now. I pretty much gave up several months ago. I turned the TA off and just lived with the missing channels. This after a protracted effort from COX to find the problems. I would periodically power up the TA to see if the reboot problem had gone away, but it always returned.
This past weekend I powered up the TA only to find that it would no longer connect to anything. It just sat there with a slowly blinking green light. I called COX and (twice) explained the complete history of my problems. I mentioned the threads here where updated TA's are said to be available. The person I spoke with (Tier 2) had no knowledge of new TA's. He insisted that the only thing he could do was send a tech out. So... a tech will be here this afternoon. Here we go again.
Is there any way you can post the model number, a photo or any other clue that I can pass along to the tech. Maybe a phone number, name or even an a group within COX that can provide the tech with information.
Thanks in advance. Hopefully a solution is getting closer.
