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I have an intermittent problem. Occasionally, while watching something, the program will stall for several seconds. Then when it restarts, it will repeat the last few seconds from before the signal stalled. Then when it gets up to where it stalled before. It stalls again. This cycle repeats over and over again. Like an old-time record skipping when it comes upon a scratch.
The only work-around I've found is to switch channels and switch back again. This removes the accumulated playback recording from the original channel.
I have 2 mini boxes. Cables are secure. Having the signal cut out from time to time is not the weird part. It's the skip-and-repeat thing. Originally, I thought it only happened when I watched a particular channel., but I have experienced it on other channels as well. I wondered whether it indicated the box needed a reset, but I don't think that's it. The boxes are reset every night and occasionally, I manually reset them. I may never figure this out because the timing is so random and intermittent.
Why is it always the customer's fault? It's your cables. It's your issue. It's your account.