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TV feeds are now 30-40 seconds behind the streaming feeds. This has been a problem for the last few weeks (at least).
For example - If I watch NFL Red Zone on stream it's about 8 seconds ahead of watching NFL Red Zone on TV. Last season the TV feed was 20-30 seconds ahead.
What the heck is going on? Power cycling the system doesn't work. Restarting the system doesn't work. Doing a system refresh doesn't work. This is a clearly widespread issue (see the other posts here). There's really no point to stay on cable if we are now even behind streaming services.
After a few days of back and forth with support this the response I received:"Thanks for bringing this to our attention. Our video team is aware of the delay & we do apologize that we are unable to resolve this for you currently. The delay is with the feed we are broadcasting the game on."
and when I asked if we can be updated when the issue has been resolved this is the answer I received:"Excellent question. At this time, we do not have a way to provide resolution updates for this type of issue. I am truly sorry for this inconvenience."
Hopefully that helps anyone else who might have this issue. Hopefully this is resolved soon.
If you spent several days researching a 30-40 second delay, it obviously matters to you. But why? Are you trying to sync with another feed? Just curious.
Sports + Fantasy Sports
Why does a 30-40 second delay matter? That's what I was curious about.