After a few days of back and forth with support this the response I received:
"Thanks for bringing this to our attention. Our video team is aware of the delay & we do apologize that we are unable to resolve this for you currently. The delay is with the feed we are broadcasting the game on."
and when I asked if we can be updated when the issue has been resolved this is the answer I received:
"Excellent question. At this time, we do not have a way to provide resolution updates for this type of issue. I am truly sorry for this inconvenience."
Hopefully that helps anyone else who might have this issue. Hopefully this is resolved soon.