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Hello. My current DVR box is Serial: SACDQBDWC and MAC: 44E08ECBD3C9. Is there any way of knowing what version this box would be or how many newer boxes have come out since. I have been getting more locked up recently and when I reset my cable box I lose my recordings. I have a feeling my version is just too old
No I am not getting this issue. Just wondering if my frequent freezes is because of how old the box is. I did call tech support and they said I got it in 2015. So I decided to upgraded to the REC 6 version of Coutour 1