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hammerva's avatar
hammerva
New Contributor
4 years ago

Trying to figure how old or version my DVR box is

Hello.  My current DVR box is Serial: SACDQBDWC and MAC: 44E08ECBD3C9.  Is there any way of knowing what version this box would be or how many newer boxes have come out since.   I have been getting m...
parforme's avatar
parforme
New Contributor II
4 years ago
  • My experience is Cox will switch out any box at no cost if you if you bring the old box to one of their stores and reinstall the new box yourself. However, unless you subscribe to Contour you may lose all your recorded shows.