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hammerva's avatar
hammerva
New Contributor
4 years ago

Trying to figure how old or version my DVR box is

Hello.  My current DVR box is Serial: SACDQBDWC and MAC: 44E08ECBD3C9.  Is there any way of knowing what version this box would be or how many newer boxes have come out since.   I have been getting m...
Allan's avatar
Allan
Moderator
4 years ago
@Hammerva, Does your box make any unusual clicking and/or scraping sounds? -Allan, Cox Support Forums Moderator.
  • hammerva's avatar
    hammerva
    New Contributor
    4 years ago

    No I am not getting this issue.   Just wondering if my frequent freezes is because of how old the box is.  I did call tech support and they said I got it in 2015.  So I decided to upgraded to the REC 6 version of Coutour 1