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DRM set on ALL non-local Hampton Roads channels

It appears all the non local channels in the Hampton Roads area have been set to DRM today.  Can someone explain why?  I'm assuming it has to do with the change to mp4 but this should not effect the DRM settings.  Apparently it was a problem in other areas and Cox has corrected it.  Can someone at Cox please get it fixed?  

https://forums.cox.com/forum_home/tv_forum/f/tv-forum/27991/new-drm-in-cox-oc-land 

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  • Hello,

    This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Sharon
    Cox Support Forum Moderator
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