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I received several calls asking to speak to my wife. They say the router is not accepting updates and they need to check settings.
The call is from Kenner, LA 504-305-4048. Is it legitimate?
Doesn't look legit to me. First, the number isn't a Cox number. Second, there are no settings to check when it comes to firmware updates. All that is ISP controlled. Do you even have a Panoramic gateway?
No, I do not have a Panoramic gateway anyway. Thanks.
Yeah...if this is your router, Cox wouldn't care about its software.