FAKE COX GUY CALLING IN NORTHERN VIRGINIA NAMED ALEX...from COX COMUNICATNS (missed spelled)

His number is 703-378-8422 or another if they moved on so don't answer this phone call to be sure.  We got scam for some money when certain money was moved not giving to us.  They did call again this morning so they thought we didn't know what's up.  Caller - ID shows its called COX COMUNICATNS that's missed spelled to clue to you that's not from COX CABLE at all.  They had us download software called "TeamViewer" free software to help us with out internet problem when they said COX CABLE had a server went down when our IP ADDRESS went private to public also about their fake story for this scam.  Be safe too.  PLEASE CHANGE YOUR PASSWORDS AS SOON AS POSSIBLE if this happens to you!!!