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JustAnotherUser's avatar
JustAnotherUser
New Contributor III
7 years ago

Incoming email - Northern Virginia - not working

Sent multiple test messages to my Cox email accounts (from outside Cox) and the messages are not being received. Noticed this because daily messages I get had not been received. Outgoing email works fine.

  • notime2work's avatar
    notime2work
    New Contributor III

    Oklahoma Cox user here, same issue. I haven't received any emails since sometime last night.

    • JustAnotherUser's avatar
      JustAnotherUser
      New Contributor III

      Yeah, I got my last incoming around 12:05 this morning (east coast time) and see that a text message I got on my phone at 05:00 has not been appropriately echoed via incoming email as it should be.

    • Becky's avatar
      Becky
      Moderator
      Hi Gang, some Cox email customers have reported not receiving email or delays receiving email from third-party providers like Google and Yahoo. We are aware of the issue and working to resolve as quickly as possible. -Becky, Cox Support Forums Moderator