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Turning OFF Nomorobo feature

I have tried to turn this feature off multiple times and it just turns itself back on.  It is blocking calls from my bank everytime.  I am working on some financial issues and none of the calls are let through even though the bank phone # is listed as my contact.  There is no place to "save" my change each time I make it.  WHY???

  • Remove your phone number from your Nomorobo account.

    Remove your Nomorobo-assigned number from your Cox account.

    Disable Simultaneous Ring in your Cox account.

    Don't forget to Save your settings in the accounts.