Nomorobo Still Not Working
I have had Nomorobo installed since September. It is still not working. I have spent hours on the phone with Cox. After two months they discovered I didn’t have the upgraded service that is required. They installed it. It’s still not working. They won’t do anything more. They say I need to talk with Nomorobo. Nomorobo say they have contacted Cox about it. In the meantime, I am getting Robo calls but I refuse to spend one more minute on the phone with Cox. It is exhausting and discouraging.
I have asked all the same questions myself. No one seems to know. They did, finally, upgrade my service which is needed for simultaneous rimg. What no one understands is how I had simulaneous ring with the service before it was upgraded. The guy from Nomorobo seems to understand but has been unable so far to communicate this to Cox. I have had the most bizarre conversations with Cox...the last was with a guy who was supposed to give me the cost of upgrading my phone service. He figured and figured....30 minutes, 40 minutes. I finally said I coukd not wait any longer and would he call me with the estimate. He said he would call me by 11. I never heard from him. When a Cox person from Atlanta contacted me, he said there was no charge for upgrading the service! It’s an adventure, that’s for sure. Now I have the new service. It tells me that so I,tanelis eing is working and that my number is protected. No calls are being blocked.