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Cannot be heard by callers

Inbound callers cannot hear us talking after we answer!

While talking to other caller suddenly cannot hear us any longer.

Outbound calls are completed but we cannot be heard.

The problem is intermittent.

  • Hi Chuckdow, can you please make certain there are no loose or damaged connections? This could be caused by a signal issue. Is the phone plugged in directly to the modem or is a phone cord plugged in from the modem directly into a phone jack in the wall? -Kevin M. Cox Support Forum Moderator
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