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Cannot be heard by callers

Inbound callers cannot hear us talking after we answer!

While talking to other caller suddenly cannot hear us any longer.

Outbound calls are completed but we cannot be heard.

The problem is intermittent.

  • Hi chuckdow...this happened to me once and the Cox team reset the phone on their end to resolve it.  My vmail box had to be rerecorded and set up, but that fixed it .  It took days of frustrating support calls.  Good luck

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