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Frequent disconnect and inconsistent speed

Over the last 2-3 weeks I have been having frequent disconnects and the download speed is inconsistent.  I can get 280 Mbps on minute and the next I will get 60 Mbps.  Below is my recent status log.  Do you see anything wrong?

Downstream Channel Status
Channel Index
Channel ID
Lock Status
Channel Type
Bonding Status
Center Frequency
Width
SNR/MER Threshold Value
Receive Level
Modulation/Profile ID
Unerrored Codewords
Corrected Codewords
Uncorrectable Codewords
1
29
Locked
SC-QAM Downstream
Bonded
951000000 Hz
6000000 Hz
27.4 dB
-25.6 dBmV
QAM256
47749682
6978102
6589
2
1
Locked
SC-QAM Downstream
Bonded
783000000 Hz
6000000 Hz
32.2 dB
-19.1 dBmV
QAM256
53850897
6
0
3
2
Locked
SC-QAM Downstream
Bonded
789000000 Hz
6000000 Hz
32.4 dB
-18.7 dBmV
QAM256
131849526
3614
14655
4
3
Locked
SC-QAM Downstream
Bonded
795000000 Hz
6000000 Hz
32.2 dB
-18.9 dBmV
QAM256
131885932
4532
202
5
4
Locked
SC-QAM Downstream
Bonded
801000000 Hz
6000000 Hz
32.1 dB
-19.0 dBmV
QAM256
131890257
1115
351
6
5
Locked
SC-QAM Downstream
Bonded
807000000 Hz
6000000 Hz
32.1 dB
-19.0 dBmV
QAM256
131928922
362
49
7
6
Locked
SC-QAM Downstream
Bonded
813000000 Hz
6000000 Hz
31.5 dB
-19.9 dBmV
QAM256
131949285
1116
30
8
7
Locked
SC-QAM Downstream
Bonded
819000000 Hz
6000000 Hz
31.6 dB
-19.7 dBmV
QAM256
54086909
1392
5784
9
8
Locked
SC-QAM Downstream
Bonded
825000000 Hz
6000000 Hz
31.0 dB
-20.6 dBmV
QAM256
131969207
1813
4277
10
9
Locked
SC-QAM Downstream
Bonded
831000000 Hz
6000000 Hz
31.2 dB
-20.4 dBmV
QAM256
54130753
552
1665
11
10
Locked
SC-QAM Downstream
Bonded
837000000 Hz
6000000 Hz
30.8 dB
-20.8 dBmV
QAM256
132009670
2726
4525
12
11
Locked
SC-QAM Downstream
Bonded
843000000 Hz
6000000 Hz
30.4 dB
-21.4 dBmV
QAM256
132032480
3544
11464
13
12
Locked
SC-QAM Downstream
Bonded
849000000 Hz
6000000 Hz
30.6 dB
-21.1 dBmV
QAM256
132053672
4724
14028
14
13
Locked
SC-QAM Downstream
Bonded
855000000 Hz
6000000 Hz
30.6 dB
-21.2 dBmV
QAM256
132080673
7543
4210
15
14
Locked
SC-QAM Downstream
Bonded
861000000 Hz
6000000 Hz
30.4 dB
-21.5 dBmV
QAM256
132090918
4060
14913
16
15
Locked
SC-QAM Downstream
Bonded
867000000 Hz
6000000 Hz
30.3 dB
-21.7 dBmV
QAM256
132127073
2973
732
17
16
Locked
SC-QAM Downstream
Bonded
873000000 Hz
6000000 Hz
29.7 dB
-22.3 dBmV
QAM256
132108615
17154
4449
18
17
Locked
SC-QAM Downstream
Bonded
879000000 Hz
6000000 Hz
28.6 dB
-22.2 dBmV
QAM256
51755265
2378744
16
19
18
Locked
SC-QAM Downstream
Bonded
885000000 Hz
6000000 Hz
29.5 dB
-22.9 dBmV
QAM256
132138567
23068
6633
20
19
Locked
SC-QAM Downstream
Bonded
891000000 Hz
6000000 Hz
29.7 dB
-22.7 dBmV
QAM256
132171625
12877
4114
21
20
Locked
SC-QAM Downstream
Bonded
897000000 Hz
6000000 Hz
29.5 dB
-22.8 dBmV
QAM256
132182614
19291
5479
22
21
Locked
SC-QAM Downstream
Bonded
903000000 Hz
6000000 Hz
29.3 dB
-23.1 dBmV
QAM256
56989256
20400
28497
23
22
Locked
SC-QAM Downstream
Bonded
909000000 Hz
6000000 Hz
29.4 dB
-22.9 dBmV
QAM256
54895269
18818
38975
24
23
Locked
SC-QAM Downstream
Bonded
915000000 Hz
6000000 Hz
28.6 dB
-24.0 dBmV
QAM256
102206566
281158
62254
25
24
Locked
SC-QAM Downstream
Bonded
921000000 Hz
6000000 Hz
28.3 dB
-24.3 dBmV
QAM256
102851155
546524
65049
26
25
Locked
SC-QAM Downstream
Bonded
927000000 Hz
6000000 Hz
27.8 dB
-25.1 dBmV
QAM256
76167805
2552590
41423
27
26
Locked
SC-QAM Downstream
Bonded
933000000 Hz
6000000 Hz
27.1 dB
-25.9 dBmV
QAM256
95654715
36429790
255451
28
27
Locked
SC-QAM Downstream
Bonded
939000000 Hz
6000000 Hz
27.3 dB
-25.7 dBmV
QAM256
109272917
23028138
58789
29
28
Locked
SC-QAM Downstream
Bonded
945000000 Hz
6000000 Hz
26.8 dB
-26.4 dBmV
QAM256
55364305
72750900
4264981
30
30
Locked
SC-QAM Downstream
Bonded
957000000 Hz
6000000 Hz
27.0 dB
-26.1 dBmV
QAM256
85185172
46606358
602116
31
31
Locked
SC-QAM Downstream
Bonded
963000000 Hz
6000000 Hz
27.3 dB
-26.0 dBmV
QAM256
108098919
24239514
73356
32
32
Locked
SC-QAM Downstream
Bonded
969000000 Hz
6000000 Hz
27.2 dB
-26.0 dBmV
QAM256
105555375
26800270
78690
33
159
Locked
OFDM Downstream
Bonded
300000000 Hz
94000000 Hz
42.2 dB
-2.9 dBmV
Other
114391472
90726660
17488
Parents
  • This has happened to me I should be getting around 500 down and 10 up but I now have 30.54 down after just last week  having 200+ download.  Either way let me know if they actually fix anything for you cause to my knowledge they are just gonna tell you your tech is not working and they will try and sell you some new tech and probably try and get you to buy "enhancements".  From what I've gathered so far from researching this which has been going on for at least 4 years now which is ridiculous you would think they would have solved it or at least have a known solution for it by now.  But the issue to my knowledge is their infrastructure being horrible and out of date and having too many people on one node at a time which takes away from everything else.  Which they will not change unless you send a complaint to the FCC in which even then they will probably try and argue that it's not their end.  Here's the link to the FCC if you would like to try and file a complaint and get it resolved https://consumercomplaints.fcc.gov/hc/en-us .

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