Frequent disconnect and inconsistent speed
Over the last 2-3 weeks I have been having frequent disconnects and the download speed is inconsistent. I can get 280 Mbps on minute and the next I will get 60 Mbps. Below is my recent status log. ...
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Additional Information. Many errors in a short time. Does this make sense to anyone. Are these problems due to my modem or is it a line problem?
| Index | ID | Level | Counts | First Time | Last Time | Text |
|---|---|---|---|---|---|---|
| 68 | 74010100 | 6 | 1 | 2022-08-12 17:47:59.00 | 2022-08-12 17:47:59.00 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 7 8 9 10 11 12 14 16 17 18 19 20 21 22 23 24 25 26 30 31 32; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 67 | 67050300 | 5 | 1 | 2022-08-12 17:47:46.00 | 2022-08-12 17:47:46.00 | DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 66 | 84000500 | 3 | 7 | 2022-08-12 17:47:46.00 | 2022-08-12 17:47:46.00 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 65 | 74010100 | 6 | 1 | 2022-08-12 17:38:41.00 | 2022-08-12 17:38:41.00 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 23 24 25; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 64 | 74010100 | 6 | 1 | 2022-08-12 17:29:41.00 | 2022-08-12 17:29:41.00 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 23 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 63 | 74010100 | 6 | 1 | 2022-08-12 17:19:19.00 | 2022-08-12 17:19:19.00 | 43 4D 2D 53 54 41 54 55 53 20 6D 65 73 73 61 67 |
| 62 | 2436694062 | 5 | 1 | 2022-08-12 17:19:17.00 | 2022-08-12 17:19:17.00 | Unicast DSID PSN startup error |
| 61 | 82000200 | 3 | 8 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:52.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 60 | 2436694061 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | Dynamic Range Window violation |
| 59 | 82001200 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 58 | 2436694061 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | Dynamic Range Window violation |
| 57 | 82001200 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 56 | 2436694061 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | Dynamic Range Window violation |
| 55 | 82001200 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 54 | 2436694061 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | Dynamic Range Window violation |
| 53 | 82001200 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 52 | 2436694061 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | Dynamic Range Window violation |
| 51 | 82001200 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 50 | 2436694061 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | Dynamic Range Window violation |
| 49 | 82001200 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 48 | 2436694061 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | Dynamic Range Window violation |
| 47 | 82001100 | 5 | 1 | 2022-08-12 17:18:48.00 | 2022-08-12 17:18:48.00 | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 46 | 82000200 | 3 | 3 | 2022-08-12 17:18:47.00 | 2022-08-12 17:18:47.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 45 | 73050400 | 5 | 1 | 2022-08-12 17:18:46.00 | 2022-08-12 17:18:46.00 | REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 44 | 67061600 | 6 | 1 | 2022-08-12 17:18:40.00 | 2022-08-12 17:18:40.00 | DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 43 | 68001102 | 3 | 1 | 2022-08-12 17:18:34.00 | 2022-08-12 17:18:34.00 | Config File Rejected due to Invalid or Unexpected TLV 11 encoding;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 42 | 73040200 | 3 | 1 | 2022-08-12 17:18:34.00 | 2022-08-12 17:18:34.00 | TLV-11 - Illegal Set operation failed;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 41 | 73040100 | 6 | 13 | 2022-08-12 17:18:34.00 | 2022-08-12 17:18:34.00 | TLV-11 - unrecognized OID;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 40 | 68000300 | 5 | 1 | 1969-12-31 19:00:36.00 | 1969-12-31 19:00:36.00 | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 39 | 2436694066 | 6 | 1 | 1969-12-31 19:00:33.00 | 1969-12-31 19:00:33.00 | Honoring MDD; IP provisioning mode = IPv4 |
| 38 | 84000100 | 3 | 1 | 1969-12-31 19:00:22.00 | 1969-12-31 19:00:22.00 | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 37 | 2436694044 | 3 | 1 | 2022-08-12 17:18:31.00 | 2022-08-12 17:18:31.00 | Resetting the cable modem due to docsDevResetNow |
| 36 | 82000500 | 3 | 1 | 2022-08-12 16:00:49.00 | 2022-08-12 16:00:49.00 | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 35 | 82000400 | 3 | 1 | 2022-08-12 15:26:32.00 | 2022-08-12 15:26:32.00 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 34 | 82000500 | 3 | 1 | 2022-08-12 15:10:14.00 | 2022-08-12 15:10:14.00 | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 33 | 82000500 | 3 | 1 | 2022-08-12 14:10:59.00 | 2022-08-12 14:10:59.00 | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 32 | 82000500 | 3 | 2 | 2022-08-11 16:58:09.00 | 2022-08-11 17:03:09.00 | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 31 | 82000400 | 3 | 1 | 2022-08-11 15:29:57.00 | 2022-08-11 15:29:57.00 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 30 | 82000400 | 3 | 1 | 2022-08-11 15:19:38.00 | 2022-08-11 15:19:38.00 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 29 | 82000500 | 3 | 1 | 2022-08-11 00:05:17.00 | 2022-08-11 00:05:17.00 | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 28 | 82000400 | 3 | 1 | 2022-08-10 16:52:14.00 | 2022-08-10 16:52:14.00 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 27 | 82000200 | 3 | 6 | 2022-08-07 21:12:46.00 | 2022-08-07 21:12:57.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 26 | 82000200 | 3 | 1 | 2022-08-07 21:12:44.00 | 2022-08-07 21:12:44.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 25 | 82000200 | 3 | 10 | 2022-08-07 21:12:41.00 | 2022-08-07 21:12:43.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 24 | 68001102 | 3 | 1 | 2022-08-07 21:12:29.00 | 2022-08-07 21:12:29.00 | Config File Rejected due to Invalid or Unexpected TLV 11 encoding;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 23 | 73040200 | 3 | 1 | 2022-08-07 21:12:29.00 | 2022-08-07 21:12:29.00 | TLV-11 - Illegal Set operation failed;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 22 | 84000100 | 3 | 1 | 1969-12-31 19:00:22.00 | 1969-12-31 19:00:22.00 | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 21 | 82000200 | 3 | 6 | 2022-08-07 16:50:54.00 | 2022-08-07 16:51:00.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 20 | 82000200 | 3 | 3 | 2022-08-07 16:50:53.00 | 2022-08-07 16:50:53.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 19 | 68001102 | 3 | 1 | 2022-08-07 16:50:41.00 | 2022-08-07 16:50:41.00 | Config File Rejected due to Invalid or Unexpected TLV 11 encoding;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 18 | 73040200 | 3 | 1 | 2022-08-07 16:50:41.00 | 2022-08-07 16:50:41.00 | TLV-11 - Illegal Set operation failed;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 17 | 84000100 | 3 | 1 | 1969-12-31 19:00:23.00 | 1969-12-31 19:00:23.00 | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 16 | 82000500 | 3 | 1 | 2022-08-07 16:42:29.00 | 2022-08-07 16:42:29.00 | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 15 | 82000200 | 3 | 3 | 2022-08-07 16:42:21.00 | 2022-08-07 16:42:23.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 14 | 82000200 | 3 | 3 | 2022-08-07 16:42:20.00 | 2022-08-07 16:42:20.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 13 | 82000200 | 3 | 1 | 2022-08-07 16:42:19.00 | 2022-08-07 16:42:19.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 12 | 68001102 | 3 | 1 | 2022-08-07 16:42:06.00 | 2022-08-07 16:42:06.00 | Config File Rejected due to Invalid or Unexpected TLV 11 encoding;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 11 | 73040200 | 3 | 1 | 2022-08-07 16:42:06.00 | 2022-08-07 16:42:06.00 | TLV-11 - Illegal Set operation failed;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 10 | 84000100 | 3 | 1 | 1969-12-31 19:00:21.00 | 1969-12-31 19:00:21.00 | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 9 | 82000200 | 3 | 2 | 2022-08-04 15:21:35.00 | 2022-08-04 15:21:35.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 8 | 82000200 | 3 | 2 | 2022-08-04 15:21:32.00 | 2022-08-04 15:21:32.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 7 | 82000200 | 3 | 3 | 2022-08-04 15:21:31.00 | 2022-08-04 15:21:31.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 6 | 68001102 | 3 | 1 | 2022-08-04 15:21:18.00 | 2022-08-04 15:21:18.00 | Config File Rejected due to Invalid or Unexpected TLV 11 encoding;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 5 | 73040200 | 3 | 1 | 2022-08-04 15:21:18.00 | 2022-08-04 15:21:18.00 | TLV-11 - Illegal Set operation failed;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 4 | 82000200 | 3 | 1 | 1969-12-31 19:01:54.00 | 1969-12-31 19:01:54.00 | No Ranging Response received - T3 time-out;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=b0:8b:d0:3f:db:8f;CM-QOS=1.1;CM-VER=3.1; |
| 3 | 84000100 | 3 | 1 | 1969-12-31 19:01:49.00 | 1969-12-31 19:01:49.00 | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 2 | 84000100 | 3 | 6 | 1969-12-31 19:01:39.00 | 1969-12-31 19:01:40.00 | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 1 | 84000100 | 3 | 1 | 1969-12-31 19:00:31.00 | 1969-12-31 19:00:31.00 | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=18:9c:27:ef:28:51;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
