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My internet connection keeps dropping all day. I had a tech come out but there was no change. I bought a new modem and a new router. Same result. When calling on the phone the modem kept restarting on its own. She said it was a signal problem. I am so annoyed. She wants the tech to come out again. This has been happening for a month now.
I have this issue also. On Arris S33 and Linksys CM3024. I've had a tech out and ran a new, direct coax run from the box to my modem, new gateway, new everything. Cox even flagged my forum post as spam haha. Internet drops every 1-12 hours; has been happening for the past ~4 weeks.