Is it happening on more than one device? Renting a gateway from Cox would be the easiest solution.
Update:: There's been Cox trucks in my neighborhood for 2 days in a row now, once down the street - yesterday on my street; both times I saw them working in those ~junction boxes/towers. Once the Cox truck was gone yesterday (he was parked maybe 3-4 hours) my correctables and uncorrectables have been at zero (except for
| 159 | Locked | OFDM PLC | 300000000 Hz | -2 dBmV | 42 dB | 53322825 | 0 |
with minimal connection issues. My Cox appt. is today, my powershell script shows only 2 short disconnects from internet over last 12 hours so big improvement already.
I took so many screenshots, I gathered common issues:
Common downed channels:
* 783000000Hz
* 789""
* 795""
* 801
* 807
* 813
* 819,825,831,
* (channels between above and below are usually up, but ~28 SNR)
* 939,945,951,967,963,969
* 3000 (ODFM PLC)
In each case, SNR for all other downstream channels below 28, from 45 typical. Listed channels above all stuck at 0 SNR
So frustrating when I need to reset my modem 4 times to watch a single movie over 2 days.
For future reference, emailing Cox at the provided email address was much more successful in getting a response (as opposed to the Tier-1 call-center people who just say it's my fault/problem). I emailed I was going to pull the cable from the box to the street if they didn't respond.
