Internet Does Cox send you text messages asking you to call?

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Does Cox send you text messages asking you to call?

fayyy 15 days ago

I received a text message from someone named Jill that supposedly works at Cox. Asking if we can talk. 704-774-3538. They are requesting when they can call me to discuss my services. Is this legit? Seems really fake.

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0 JonathanJ 15 days ago

@Fayyy

Sounds like someone is phishing. You have to opt-in to receive text alerts from Cox. Text notification preferences are only used for appointment reminders, data usage billing notifications, or order confirmations. This link will provide more information www.cox.com/.../cox-text-messages-and-alerts-help.html.

Jonathan J
Cox Social Media Support Specialist
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