Forum Discussion
JonathanJ
2 years agoFormer Moderator
@Fayyy
Sounds like someone is phishing. You have to opt-in to receive text alerts from Cox. Text notification preferences are only used for appointment reminders, data usage billing notifications, or order confirmations. This link will provide more information www.cox.com/.../cox-text-messages-and-alerts-help.html.
Jonathan J
Cox Social Media Support Specialist
Sounds like someone is phishing. You have to opt-in to receive text alerts from Cox. Text notification preferences are only used for appointment reminders, data usage billing notifications, or order confirmations. This link will provide more information www.cox.com/.../cox-text-messages-and-alerts-help.html.
Jonathan J
Cox Social Media Support Specialist