Read the forum guidelines
What is this screen that says "Cox Production" that has appeared when I try to log in on my Fire HD 10? There is no information and no way around it. It won't accept my user name and password.
It says the user name or password is not correct, even though it is. There are no options at all for fixing it, no tabs or anything.
Parakeet49 said:It says the user name or password is not correct, even though it is.
How do you know it's correct? Have you tried resetting your password?
What app on the Fire HD 10 are you trying to login?
Have you previously and successfully logged into this app on the Fire HD 10?
"Cox Production" reads like a Products Team. As far as I'd presume, Cox wouldn't produce anything other than Help, Internet ads and YouTube videos. Perhaps something is trying to launch but your Fire is blocking it.
Yeah...we'd need a screenshot of the screen.