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No Response on Payment Dispute

I spoke with a rep over two weeks ago regarding a payment dispute. He told me I would hear back within 3-5 days. I have heard nothing back from anyone. I wish I had another internet provider option.

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  • Hi E.W.,

    This forum is primarily intended for the discussion of technical issues among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at with this post, your full name, and your complete address. You can also reach out to us on Twitter ( or our Facebook page (

    Cox Support Forum Moderator
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