No Response on Payment Dispute
I spoke with a rep over two weeks ago regarding a payment dispute. He told me I would hear back within 3-5 days. I have heard nothing back from anyone. I wish I had another internet provider option.
Forum Discussion
Hi E.W.,
This forum is primarily intended for the discussion of technical issues among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with this post, your full name, and your complete address. You can also reach out to us on Twitter (www.twitter.com/coxhelp) or our Facebook page (www.facebook.com/coxcommunications).
Maria
Cox Support Forum Moderator
This forum is primarily intended for the discussion of technical issues among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with this post, your full name, and your complete address. You can also reach out to us on Twitter (www.twitter.com/coxhelp) or our Facebook page (www.facebook.com/coxcommunications).
Maria
Cox Support Forum Moderator
