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I got a message 75% of data has been used (1750 GB Total) and we still had 10 days left in our billing cycle. Kids and wife were sad to here it but Wifi getting turned off for a couple of days.I turned it off for 36 hours. I check data usage on the site and it says I used a combined 97 GB of data on both those days. Is Cox scamming us to upgrade? How is that possible? On a "normal" day I use about 40 GB.
Hmm...if WiFi is off, how can malcontents consume data? Perhaps there is a hole in the wall behind your router big enough for a hand holding an Ethernet cable.
Moreover, what customer after complaining about data spikes, changing their password and then concluding an unauthorized user would notify Cox this was the corrective action? Not just 1 customer but "several." I like to see those metrics. Maybe after a customer complained, Cox had stopped tampering with the cap to make it appear "normal."