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I have 10 months worth of records reflecting the constant issues with internet on the Northside of Lafayette. Today is your last chance COX. AFTER THIS, I WILL GET THE FCC INVOLVED.
I hope many of you decide to quit giving them your money. They are robbing us. Well, they are robbing y'all... I'm out :)
Ya I've been round and round with them for a year now and there service as of 14 months has gone right into the Sh_tter! Were going with fiber soon. No point in paying for a service that is failing.
Hello Charlos and Budrose, I am truly sorry to hear that you have been experiencing inconsistent services. I can imagine how frustrating this would be and wouldn't want to see you go. Did you want to provide some details about the trouble that you are experiencing to see if the community can help out? You may even want to start a new thread with information about the issue for assistance from the community. If you are looking for direct assistance from Cox, you can reach out to us at email@example.com. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at firstname.lastname@example.org. Tiffany R. Cox Support Forum Moderator
I wish I had an alternative or I would have left a long time ago.