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For the past week or so I haven't been able to access my email via Chrome or IE.
I go to myemail.cox.net, get to the login screen and enter my credentials. I am then taken to cox.com where it shows I'm logged in but not the inbox I was expecting. If I click email on that page, I'm directed to either a blank page or the myemail.cox.net page to do the login all over again. (vicious cycle)
I've cleared my cache/cookies on both browsers so I'm not sure what else I can do. Right now, I can only access my email via my phone.
I realize you said you cleared cache and cookies. So, this is just a double check that may not help, but it can't hurt. From Chrome:
Delete "myemail.cox.net" cookies
From the Cox Webmail page, click the "View site information" icon.(upper left just to the left of the Omnibox)
Click "Site settings"
"Usage" may display "No usage data" initially. Wait for the number of cookies to display (may take 30-60 seconds). Then click "Clear data" to delete only "myemail.cox.net" cookies.
Thanks, Lisa - I have just submitted an email as you instructed