My cox email is not working.
I am not able to receive any email on my cox email account. How do I troubleshoot this problem? Has cox discontinued webmail?
Forum Discussion
5 Replies
I just switched from my local phone company to Cox internet. Unbeknownst to me until I tried going to the WebMail support is that they've discontinued email accounts for new customers. ( https://www.cox.com/residential/support/cox-email-creation-policy.html ) As someone who's been in the computing profession for 40 years, it's completely amazing to me that an ISP thinks that's ok.
- @Charmaine, are you able to send and receive emails on myemail.cox.net? If so, are you having issues receiving emails on a client device or program, such as Outlook, Thunderbird, Apple Mail, etc? If you can send and receive emails on myemail.cox.net, then we recommend you change your password:
www.cox.com/.../changing-your-password-on-coxcom.html
Please ensure that the password matches the incoming and outgoing server settings. Here is a list of acceptable server settings for third-party client devices:
www.cox.com/.../cox-email-server-settings.html
-Kevin M. Cox Support Forum ModeratorI also do not have email access. Been a customer for 20 years. Cox account page says no emails are associated with my account. Myemail.cox.net, android phone and thunderbird all do not work. When trying to send a email to my cox email it comes back no such email. Live chat said there is a maintenance. What is A maintenance? I am finding it difficult to find reasons to stay as a customer
A month later an my email recently stopped. I, however am a Cox customer with a cox.net email from back in 2003. For the past week or so, I only get emails downloaded from cox every few hours at best. Using Outlook 2013 on my PC. (At the bottom of the Outlook window on my PC the blue bar that says "Connected" on the right side also says on the left side "Filter Applied." What's that about?) Anyway yesterday and tonight, trying to watch The Great Course Plus (streaming service on my ROKU TV from The Teaching Channel) I got a notification that they changed their login procedure and I needed to set a new password. The site said I would get a instruction link by email for setting up a new P/W. No email received yesterday or today! Logged in on my PC and could not get to my account. Called tonight and after waiting 30+ minutes was told they had a problem sending emails through Cox.net, but they "were working on it." Sounds like a Cox Problem to me. This just, if anybody GIS. Cox truly **!
- I'm sorry to hear you've been experiencing email problems. Can you try signing into your http://bit.ly/2xqCzrD account and see if you're able to access your email that way?
-Chris
