Read the forum guidelines
Download speeds are fine but getting 0.8 upload.
Tech came out and gave me a new line but problem still exists. had issues with both DOCSIS 3.0 and 3.1 modems with upload.
hardwired with no router straight into my desktop PC. noone seems to know what the issue is. Another tech coming out today.
Also when I ping websites the the cmd prompt I get packet loss from 10-13% with 30 test to each website. (tried amazon and google)
I've had 3-4 techs come out, things have gotten better in that my Upload seems to be somewhat normal after 3pm every day but during the morning hours goes back to less then 1 upload.
can someone let me know what is going on if they see any packet loss on there end.