Forum Discussion

Rated's avatar
Rated
New Contributor II
6 years ago

Gigablast Upload is Terrible

Download speeds are fine but getting 0.8 upload. Tech came out and gave me a new line but problem still exists. had issues with both DOCSIS 3.0 and 3.1 modems with upload. 
MaryF's avatar
MaryF
Former Moderator
6 years ago
Hello Rated,

We understand you continue to experience upload issues. Are you seeing the upload issue on hardwired or wireless devices or both?

Mary
Cox Support Forums Moderator
  • Rated's avatar
    Rated
    New Contributor II
    6 years ago

    hardwired with no router straight into my desktop PC. noone seems to know what the issue is. Another tech coming out today.

  • Rated's avatar
    Rated
    New Contributor II
    6 years ago

    Also when I ping websites the the cmd prompt I get packet loss from 10-13% with 30 test to each website. (tried amazon and google)