This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

High data usage

In early December I ditched DirecTV and decided to stream live TV (PlayStation Vue through Roku) using Cox's Preferred 100 data plan, mainly in order to reduce the $160/month I was paying for DirecTV.  All was well the first month of streaming, but about halfway through the second month I was notified I had used  more than 1TB of data.

This baffled me because our usage was hardly any different the first half of January than it was all of December.  We stream live TV on two TVs (no movies, no gaming) and also have an iPad and two iPhones that we occasionally use for email and internet.  These are the only devices we have that would consume any data (that I'm aware of).  Our usage went from about 30-40 gb per day to more than 100.  I changed the wireless password and usage dropped back into the 30s, but this month it is regularly at 70 or more per day.  And yesterday, when I was away from home and one TV was in use for no more than three hours, my data usage was 91gb.

Am I missing something?  Is something constantly running even though the TVs are turned off that is burning so much data?

Appreciate any feedback.

Parents
No Data
Reply
  • I'm having the same issue, it started at the end of November. For at  least 2 years, I didn't use more than 10 gigs a day and then it jumped to 50 a day. I changed out my router and modem and changed my password but it continued. Cox technicians have been to my house twice, one installed a filter on my modem but again nothing helped. I only had 1 desktop computer hardwired to the modem and don't stream video or music. The tech said to unplug my computer ethernet cord when I'm not using it and that did stop the crazy usage but I know something is wrong and Cox can't figure it out. My husband got a new computer Saturday and is using wifi on it and our data usage somehow went down a little! I wish I could give you some advice but I'm still using almost 40 gigs a day and no one knows why. 

Children
No Data