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Not an expert here but I have followed various suggestions to reset devices, ipconfig release/renew/flushdns, connect directly to the Netgear modem, etc. The issue only started to happen the morning of 12/5/2018 (i'm in the Irvine CA area). I'm attaching the WinMTR output below please let me know what you think.
I'm also curious about the second hop (10.72.32.1) on the output. I thought it's supposed to be my modem right after the router? I can ping my modem 192.168.100.1 just fine with no packet lost, though. So I don't think I need to buy a new modem.
Any assistance is much appreciated!
|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | router.asus.com - 0 | 500 | 500 | 0 | 0 | 5 | 0 | | 10.72.32.1 - 21 | 277 | 221 | 5 | 9 | 32 | 6 | | ip68-4-12-128.oc.oc.cox.net - 26 | 247 | 183 | 0 | 10 | 29 | 12 | | 100.120.104.0 - 22 | 271 | 213 | 0 | 12 | 80 | 12 | | 68.1.1.171 - 21 | 275 | 218 | 0 | 14 | 51 | 10 | | 70.191.61.10 - 26 | 247 | 183 | 0 | 13 | 36 | 14 | | ae1-br01-eqla1.as57976.net - 26 | 247 | 183 | 0 | 16 | 108 | 10 | | be1-pe02-eqla1.as57976.net - 26 | 251 | 188 | 0 | 13 | 36 | 15 | | 24.105.30.129 - 22 | 271 | 213 | 0 | 13 | 39 | 17 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Hi WMO, thank you for your input! A tech came over this morning and identify the problem splitter in the attic. So far so good after the replacement. After seeing your post I did ask him to check all the wiring and see if anything needs to be updated. He said everything's fine. All the splitter/amplifier/cables were from cox before so if he says they are ok I'll leave them alone. Still, I appreciate the ideas so I could had him checked around.