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So everything in my home ( cell phones, laptop etc) gets awesome speeds, except for my 2 xbox 1s' . Anyone else having this issue?
Have you had any luck getting his fixed? I have the SAME EXACT PROBLEM. It is only with my xbox, and only affecting the upload... I am getting 300+ download and 1-4 upload... That is wireless, wired to the router and even wired directly to the modem.
All other devices are connecting fine, but this problem affects the multiplayer games online... COX PLEASE HELP. This is apparently a common problem (just google "xbox one upload cox" and you see a long list of reported issues starting back in Nov 2018.
What has happened COX? I used to be very proud of my internet and happy with your service.. Lately, it has been terrible.
Since Cox is throttling (traffic shaping) upload speeds to specific gaming endpoint servers you will get poor gaming performance. This has been the case since net neutrality was repealed in 2018.
I ran the Xbox One speed test randomly during different times of the day and sometimes I get up to 5 mbs upload and other times I get 0.15 mbs speeds. It's just crazy
You won't find a fix for this. I've tested with with 2 different modems completely bypassing my firewall (router) with the same results.
KevinM2 said:Hi OpenBSD, we do not block, throttle or otherwise interfere with anyone's desire to go where they want on the Internet
To the Cox customers who are reading this. Do you see the word usage here which I've seen posted on more than one occasion? Cox is suggesting that they don't throttle or otherwise interfere with anyone's desire to go where they want on the internet. I don't disagree with this statement. Of course we can surf where we want. What they won't tell you is that they are traffic shaping (throttling) upload speed which is outbound internet traffic to gaming servers on a regular basis since 2018 causing significant gaming issues and packet loss. Legally they can do this but they do not have to tell you.
Even if that was the case, online gaming is kbps not mbps. They would have to throttle you under 1mbps to see an issue. Packet loss is something completely different and can be caused by all sorts of factors. I have cox and my one x shows the speeds i pay for on my xbox test. My older xbox always showed low upload speeds but the browser would be correct. The xbox forums are full of people complaining of this issue and they all have different internet services. I think it is an issue with xboxs built in test.
Also go into your settings on your Xbox and physically change the MAC address just the last digit and run a test it will show higher upload and download speeds I used to do this all the time. I think I even have some pictures of it I'll post them if I can find it. Not sure why it affects it but it does when you manually change the MAC address' last digit
Morgan1982 what upload speeds are you seeing? Are you actually playing any popular games? Also as I said before in a post above I've conducted a speed test on my Xbox One X and was only getting 0.15 mbs (150 kilobytes) upload speed with 25% packet loss. You need and absolute bare minimum of 500 kilobytes per second upload but 1 mbs is recommended. I'm on the Ultimate tier so I should be seeing up to 20 mbs but it rarely goes above 5 mbs. This is all about gaming.
Changing the MAC address is essentially spoofing it. I do this all the time on my firewall to trigger Cox to provide me with a daily new IP address.
I'm going to change the MAC on my Xbox just for giggles. The last digit.
Again, to make this very clear that this is specific to Cox many other users have changed ISP's and their download and upload speeds miraculously went up considerably.