I am getting XRE-06014 error while trying to watch brand new (and still recording) recordings. No issues last night, today it seems to be a big problem. I have REFRESHED and RESTARTED via onscreen prompts, as well as manually restarted the modem. What say you?
This is also happening to me - just started about an hour ago. Cannot record or watch any of my recorded shows.
I am getting this same error code today. I spoke with the chat agent and was told I need to replace my DVR boxes because the troubleshooting on his end didn’t fix the problem. I’ve only had them for 3 months.
So if all of us having the problem we're all going to have to replace our boxes? this is nuts, i'm getting upset with cox
This is what I was just told "Thank you for letting me know, we are having a problem in your area with the DVR playing recordings, I will create a ticket for our next level tech team to work on if"
This is happening to me today, 29-sept-2023. We watched most of a recording last night and saved the last of yesterday's UCLA vs CO game to finish today. However, we are getting XRE-06014.
