Forum Discussion

Woody_S's avatar
Woody_S
New Contributor
4 years ago

XRE-06014

I am getting XRE-06014 error while trying to watch brand new (and still recording) recordings.  No issues last night, today it seems to be a big problem.  I have REFRESHED and RESTARTED via onscreen ...
Peasush's avatar
Peasush
New Contributor
4 years ago

This is also happening to me - just started about an hour ago. Cannot record or watch any of my recorded shows.

  • Woody_S's avatar
    Woody_S
    New Contributor
    4 years ago

    I "spoke" to a Chat Agent - They said this is a widespread issue, and "hopefully it will be up soon."

    • Peasush's avatar
      Peasush
      New Contributor
      4 years ago

      Thanks, I'm actually chatting RIGHT NOW, we'll see if they tell me the same thing

    • Peasush's avatar
      Peasush
      New Contributor
      4 years ago

      35 minutes later and chat tech said troubleshooting tool wasn't working and I'd have to get back in touch in 10 minutes ... ugh !!!!!!!!!!!!!!!!1