I got a new Contour 2 box after a forced upgrade. The first didn;t work and was swapped out for another one. The new contour 2 box worked for two days and now I get this error. I've talked to tech support everyday and have reset and refreshed my box often. I can get dvr service and On demand,but not live T.V. It's going back Monday,if not resolved. I been a Cox customer for over 20 years and every upgrade has had problems.