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azolivas's avatar
azolivas
New Contributor III
5 years ago

XRE 03121

Switched to the new contour Saturday .  Worked fine Saturday Sunday and this morning .  Came home from work and every channel gives me this error message .

2 Replies

  • azolivas's avatar
    azolivas
    New Contributor III

    .  It reboots itself about every 5 minutes .  Very frustrating. 

    • KevinM2's avatar
      KevinM2
      Former Moderator

      Hi Azolivas, we are so sorry to learn about the issues you're having with the Contour receiver. This could be an indication of a signal issue, causing the box to not function the way it should. At any rate, sending out a service technician is the best course of action, and we see you are already scheduled for a technician to go out. If you have any questions or concerns, please don't hesitate to send us an email at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator