TV signal cuts out every day
TV signal cuts out every day. Usually anywhere from 10 -15 times but today it's cut in and out over 100 times. You guys need to get this fixed.
Forum Discussion
First, if you want to complain to Cox directly, either call them or use one of the methods in the welcome post. If you want to troubleshoot with the users on the forum, can you give some data on the problem? What do you mean "cuts out"? Do you get a black screen? A error message? Snow/static? Does it effect all channels? Do you have multiple boxes in your house? What kind of box is it?
As per your previous posts, you were also having issues with internet. Is that still the case? Does the TV service cut out at the same time your internet goes down? If so, when was the last time you had a technician out?
As far as my Internet I wfh but I have a mobile hotspot my work provides me because Cox Internet is unreliable. I do stream from Cox when I'm not working and it usually goes in and out a few times a week and if course for days when there's an outage.
It's a brief blue error message that says their is currently no TV signal detected in this channel. It stays up for 5 or 6 seconds usually then the signal comes back for a few seconds then I get the blue error message again. Then it'll happen a few minutes later. It usually my happens 10 or 15 times every day which I move gotten used to, but today it's happened over 100 times.
I have several of the smaller boxes HD uDTA-C. It happens with all of them
Does it effect all the channels? Also, does it happen on all the boxes at the same time? Last, does your Cox internet go down when the channel does?
You probably have some kind of signal problem. How does the coax get from the pole to the different rooms the modem and boxes are in? How many splitters and what kind? Do you have a amp?
