Forum Discussion

LongTime_TIVO_U's avatar
LongTime_TIVO_U
Contributor
9 months ago

Strange Notice from Cox

I recently got an email from COX asking that I order some upgraded equipment.  I'm currently having trouble getting a hold of anyone at COX that knows anything.  I'm running a pair of TIVO's with cable cards and tuning adaptors.  The tuning adaptors were upgraded about a year ago.  Any idea what this email is about?

 

  • DannyS's avatar
    DannyS
    Moderator
    9 months ago

    Hi LongTime_TIVO_U, in certain markets with upcoming network improvements.  These current tuning adaptors will need to be updated prior to the dates listed.  When available, please contact us so we can complete an order to have the new equipment mailed out, so no interruptions are felt.