keroppilee
2 months agoNew Contributor
No audio from Denon x4800 when Minibox connected
Hello suddenly my Cable tv sound cannot go through my receiver. Info: LG G4, Denon x4800, Cox Communications Mini Box
I have tried:
- Swapping HDMI cables from cable box to receiver
- Swapping the coaxial cable
- Swapping the cable box (the known good box has no sound on this setup and the "bad" box has sound on the tv the known good box came from) So the box is fine.
- I do get sound if i plug the box straight into the tv via hdmi and send it back over ARC or use the tv speakers. So it's not the cable tv connection.
- I swapped other devices into the same HDMI slot and they work
- swapping the cable box to other HDMI slots still results in no sound
- input is correct I see video
- cable box audio is not SAP
- it's not muted
I cannot for the life of me figure out what setting i changed that would've caused this. For whatever reason, there is no sound when the cable box is connected through my receiver. I did upgrade the firmware a few days ago. I saved my settings and did a factory reset and restored the settings. Still nothing. Any troubleshooting suggestions would be very welcome.