Forum Discussion

Neuro2015's avatar
Neuro2015
New Contributor III
4 years ago

Removing the duplicate HD channels on 1000-1950

Greetings, Back on my Cox October 2020 bill, they announced the following: ===================== IMPORTANT INFORMATION ABOUT YOUR COX PROGRAMMING HD CHANNELS on 1000's   Effective on or a...
1000
cable box
HD Channels
HD Receiver
Becky's avatar
Becky
Moderator
4 years ago
Hi Neuro2015, the removal of channels 1000-1950 has been delayed. An issue necessitated the delay after the messaging was printed on your monthly statement. A new bill message will be issued once the project proceeds as planned. I apologize for the confusion this has caused! -Becky, Cox Support Forums Moderator
  • Neuro2015's avatar
    Neuro2015
    New Contributor III
    4 years ago

    Thank you, Becky.

    • BenS1's avatar
      BenS1
      Former Moderator
      4 years ago
      @Neuro2015
      You're welcome. Please reach out to us anytime, we are here 24 hours a day, 7 days a week to help.

      Ben S.
      Cox Support Forums Moderator
  • bryaninphx's avatar
    bryaninphx
    Valued Contributor
    4 years ago

    If using a CableCARD in a TiVo, will the 1000's channels still be broadcasting a signal?  Since both channels are  Mapped to the same frequency.

    I need to know if I need to change the channel number for all my Season Passes.

    • Allan's avatar
      Allan
      Moderator
      4 years ago
      @Bryaninphz, Any changes that could impact your viewing experience will be communicated via the bill statement prior to those changes. -Allan, Cox Support Forums Moderator.