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Longshore's avatar
Longshore
New Contributor
5 years ago

Reboot box

Power outage last night.  Took down Cox service.  They've fixed their end.  I have an Ai6-A (little square flat box, not an actual cable box).  It won't come back on.  How do I reboot it?  Tried calling tech support.  I guess they're closed.

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  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago
    Ai6-A

    What is it...a CableCard?  What options are available in your Cox account to troubleshoot it (reboot, reset, etc)?  If you rent it from Cox, exchange it.  Wouldn't cost nothing.