Hi Nora, WLTZ (Columbus, GA/Opelika, AL) is one of the NBC channels available in the Contour app for customers traveling outside of the Cox footprint. Is your iPad connected to your home network, or are you away from home? -Becky, Cox Support Forums Moderator
Hi NoraDesmond, can you please check and see if this is happening on the Contour web app (www.watchtv.cox.com), or on other devices as well? If this is happening on multiple devices and other platforms while being connected to your in-home network, then we will need to escalate this case. Please feel free to reach out to us at cox.help@cox.com, Twitter or Facebook, for additional support. -Kevin M. Cox Support Forum Moderator