I just get a replacement tuning adapter (Mesa AZ), and it's just been flashing for hours. I was having the same constant reboot - connect/disconnect issue, and they gave me the exact same model (STA1520) as a replacement. Is there something to tell someone to address the issue and perhaps give me the right equipment? The call to technical support told me to go to the store and get a new tuning adapter, but they didn't seem to have any understanding that there was any issue.
Youneed to get one ofthe newer split frequency TA's that work very well. I have had mine for several months and it has rebooted twice in that time. Good luck in communicating with a rep on the phone as they either do not know about these new boxes or are not supposed to talk about them until they are ready for a full roll out.
Could you look on the TA for a model number?
who did you contact to get the new adapter? I just got my 3rd TA and problem persists. Support has no knowledge of a split freq TA, or any new TA.
