Sound loss MSNBC
Repeated loss of sound on MSNBC. This seems to occur 3 to 5 monthly. Often the sound loss occurs late in the afternoon/early evening and sound does not return until the next day. This past weekend w...
Forum Discussion
The sound returned on channel 47, MSNBC this morning. I made no attempts to rectify the loss of sound. This happens repeatedly. Sound loss can last for hours, frequently from early evening hours though the night and returns in morning. At times resets and reboots have worked but it is annoying repetitive time consuming process.
Hi FAurelio,
We apologize for the audio troubles. There is a known issue with audio loss of which our network teams are aware of. We hope for a speedy resolve. In the mean time customers are finding that rebooting/refreshing will restore the audio (temporarily). I know how tedious this is and we apologize for the inconvenience.
Cox Support Forum Moderator
