Response time of Contour 2 box?
I'm curious what the normal response time to pushing buttons on the remote. For example, when viewing the guide and you press page down, how long should it take to populate the next page?
Backgrou...
Forum Discussion
I'm not glad you have this issue, but I'm glad you opened a post about this issue.
I previously hijacked a post (Call History) complaining how Contour has become sluggish while responding to inputs from my remote control.
Of course, the standard reply from Cox was it's my fault: I've allowed my cables to loosen; I've failed to replace my set-top box; I've failed to schedule a technician. Why is bad service always my fault?
I first noticed the sluggishness in September. After rebooting and refreshing to no resolve, I attributed the sluggishness to a then-recent software update (v103.1.0). I had another update on 7 Oct (v104.1.0) but the box is still sluggish.
This is an issue with Cox. Cox either can't fix a bug in their software or something is causing latency on their CATV system (noise, congestion, bottlenecking, mismanagement).
This could be a regional glitch. I'm in Northern Virginia.
